Let’s be blunt: most plumbing websites have a form that goes... nowhere. The customer submits their info, and that’s it.
No email. No text. No quick call. Meanwhile, your competitor—who follows up in under 5 minutes—just booked the job.
❌ Here's what that silence is costing you:
❌ Studies show 78% of leads go cold if not contacted within 15 minutes.
❌ Response time is often the #1 factor in who gets hired.
❌ People don’t wait—they tap the next plumber on Google and move on.
If your website isn’t backed by an automated follow-up system, you’re relying on chance. And that’s no way to grow.
✅ What you need instead:
✅ Instant text or email confirmation when someone submits a form.
✅ Auto-reminders for quote requests, bookings, and callbacks.
✅ Google review requests that send out after a job is done.
Automation isn’t spam—it’s smart, professional, and expected in 2025.