Privacy Policy | WebFast24

Your privacy matters to us. This Privacy Policy explains how WebFast24 collects, uses, and protects personal information when you visit our website or use our services. We’re committed to keeping your data secure, transparent, and handled in accordance with applicable privacy laws.

Last Updated: 16 October 2025

Who We Are

WebFast24 (“we”, “us”, “our”) is a digital agency providing web design, automation, social media management, SEO, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in connection with the WebFast24 website (webfast24.com) and our services.

Contact email: [email protected]

Scope of This Policy

This Policy applies to personal data we process when you visit our website, communicate with us, subscribe to updates, request quotes, or use our services. It does not cover third-party websites, platforms, or services that we do not control.

Data We Collect

Information You Provide to Us

Contact details (name, email address, phone number, company name, job title).
Project details and content you supply (requirements, brand assets, copy, images).
Account, billing, or invoicing information if you become a client.
Communications and feedback sent via forms, email, or messaging tools.

Information Collected Automatically

Device and usage data (IP address, browser type/version, OS, referring/exit pages, timestamps).
Site interaction data (pages viewed, links clicked, scroll depth, session duration).
Approximate location inferred from IP (city/country level, where available).
Cookie identifiers and similar technologies; see Cookies below.

Information from Third Parties

Lead sources or referrals from partners or platforms where you have interacted with our content.
Publicly available company and contact details from business directories or professional networks.

How We Use Your Data

To operate, maintain, and improve our website, content, and services.
To respond to enquiries, provide quotes, deliver projects, and manage client relationships.
To personalize content and communications where appropriate.
To conduct analytics, troubleshoot issues, and enhance performance and security.
To comply with legal obligations and enforce our agreements and policies.
With your consent, to send updates, insights, or marketing communications (opt-out anytime).

Legal Bases for Processing

Where applicable (e.g., under the GDPR or similar laws), we rely on the following legal bases:

Contract — to provide requested services or respond to pre-contract enquiries.
Legitimate interests — to operate our business, improve services, and prevent abuse.
Consent — for certain marketing, cookies, or where required by law.
Legal obligations — to comply with applicable laws and regulations.

Cookies & Similar Technologies

We use cookies and similar technologies to remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Essential cookies — required for core site functionality.
Performance/analytics cookies — help us understand how visitors use the site.
Functional cookies — remember choices to provide enhanced features.
Advertising cookies — used (if enabled) to deliver more relevant ads.

Analytics & Advertising

We may use analytics tools (e.g., anonymous or aggregated website metrics) to evaluate and improve our content and services. Where advertising or remarketing tools are used, they may set their own cookies or identifiers. You can usually opt out via your browser settings or the platform’s privacy controls.

Service providers who assist with hosting, analytics, communications, billing, or project delivery.
Professional advisors (e.g., legal, accounting) where necessary.
Legal or compliance purposes when required by law or to protect our rights and users.
Business transfers in connection with a merger, sale, or reorganization (where permitted by law).

We do not sell your personal data.

International Transfers

We may process data in countries outside your own. Where required, we use appropriate safeguards to protect your data during international transfers, consistent with applicable law.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the data and our contractual or legal requirements.

Data Security

We implement reasonable technical and organizational measures designed to protect personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights such as access, correction, deletion, objection, restriction, portability, and withdrawal of consent (where processing is based on consent). To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.

You may also have the right to lodge a complaint with a competent data protection authority in your jurisdiction.

Children’s Privacy

Our website and services are not directed to children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent changes. If changes materially affect your rights, we will take reasonable steps to notify you.